Where to Know - Al meets hospitality

Turn reviews into revenue

From booking to post-stay

Where to Know as the intelligent guest experience analyzer tailored for your hotels

Why We Built Where To Know

Where to Know began with two co-founders brought together by a shared passion for hotels and hospitality. We met as frequent travellers, bonded over loyalty programs and elite upgrades -and quickly realized something was missing in the guest experience cycle

Across thousands of hotel stays in over 70 countries, we saw the same problem again and again: meaningful guest feedback was often missed, buried, or scattered across platforms.

We knew there had to be a better way

With roots in global finance at ever core and enterprise tech at Oracle, we combined our strengths to build something new – a platform that helps hotels truly hear what guests are saying, across reviews, social media, and more.

Where to Know turns feedback into insight - and insight into action - so hotels can create the experiences guests actually want.

Customer Journey / What We Cover

01

BOOKING

Verify the guests' reservation

information to ensure the accuracy of

the hotel reservation.

02

STAY

Track the guests' needs during their

stay and ensure their comfortable

living experience.

03

Post-Stay

Continuously pay attention to user

feedback and strive to improve

service quality.

Want Early Access to

Where To Know?

Be among the first to unlock Al-powered guest experience insights.

before anyone else.

We respect your inbox. No spam, ever.